Wednesday, August 8, 2012

“Learn to focus on solutions not on problems.”

Fan blowing lighter items like soap box- Motivational Story, Inspirational Story, Small Story
One of the most memorable case studies on Japanese management was the  case  of the  empty  soap  box,  which  happened  in  one  of  Japan's  biggest  cosmetics companies.  The company received a complaint that a consumer had bought a soap box that was empty.

Immediately the authorities isolated the problem to the assembly line, which transported all the packaged boxes of soap to the delivery department.  For some reason, one soap box went through the assembly line empty.

Management asked its engineers to solve the problem.  Post-haste, the  engineers worked  hard  to  devise  an  X-ray  machine  with  high- resolution  monitors  manned  by two  people  to  watch  all  the  soap boxes that passed through the line to make sure they were not empty.

No  doubt,  they  worked  hard  and  they  worked  fast  but  they  spent whoopee amount to do so. But when a workman was posed with the same problem, did not get into complications  of  X-rays,  etc  but  instead came  out  with  another solution.

He  bought  a  strong  industrial  electric  fan  and  pointed  it  at  the assembly line. He switched the fan on, and as each soap box passed the fan, it simply blew the empty boxes out of the line.

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